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Consumer contact

This network is a meeting place for those who work with the company's relationships with the consumer and are interested in how the company's contacts with the consumer can be changed and improved. The network aims to strengthen you in your work as a consumer contact and provides concrete and practical tools that can be directly applied in everyday

The meetings are largely based on the participants' own needs and wishes. We have two meetings a year and, as far as possible, we visit one of our participating companies. Invited lecturers inspire and teach us to develop to meet the increasing demands in the role of consumer contact through interesting lectures and creative workshops.

By joining the network you get:

  • to participate in stimulating and educational meetings
  • the opportunity to share experiences with others
  • inspiration for improving your work
  • increased insight and knowledge about the relationship with consumers
  • practical tools and tools in your everyday work

Fazer Sweden AB
Ingelsta Kalkon
Lantmännen Cerealia
Nordic Sugar AB
Polarbröd AB
Santa Maria/Paulig
SIA Glass
Pågen AB
Spendrups Bryggeri AB
Åbro Bryggeri AB

Network facts


Consumer contact

More information


  • "Ego boost" and concrete tolls in everyday life
  • Crisis management and communication
  • Legislation
  • The consumer of the future and future trends
  • Manage challenging customers 
  • Digitalization and AI


The network runs for one year at a time.The annual fee for the network Consumer contact is SEK 16,500 excluding VAT. The fee is invoiced at the start of the network. The fee applies to two participants in the network meetings.

Invitation network 2024 (pdf, 783.57 KB)

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Cecilia Norman

Contact person

Cecilia Norman


+46 10 516 66 48

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