Skip to main content
RISE logo

UX and usability

Understanding users and their needs is essential for achieving success. Through qualitative and quantitative methods such as user tests, heuristic evaluations, focus groups and questionnaires we offer you knowledge about usability and user experience (UX).

Cause

With the user in mind, we provide valuable input for our customers so they can develop functional, user-friendly products and systems that meet the users’ expectations. We assist you in discovering user needs and in selecting and carrying out the appropriate method, as well as analyzing the result.

Method

We use specific methods according to standards, such as user tests and heuristic evaluations, to measure the usability of a product or concept as well as the user experience.

We let users go through scenarios in our lab, which is designed specifically for user testing and equipped with the latest technology. The results are analyzed and usability issues are identified.

Deliveries

Based on the results, we deliver recommendations on how the product can be improved, which is a valuable input to decision making and in further development.

High quality video recordings of the user tests can be performed and then clipped together into clear summaries, which are useful in further development as well as in communication and presentations.

Ordering

Please contact us for further information.

Facts

Service

User studies for increased user experience and usability

Innovation area

Design

Standards

ISO 9241-11

Price

Price on tender

Delivery time

According to agreement.

Preparations

No preparation needed

Lina Orrell

Contact person

Lina Orrell

Senior Usability Researcher

+46 10 228 40 98
lina.orrell@ri.se

Read more about Lina

Lisa Jonsson

Contact person

Lisa Jonsson

Enhetschef

+46 10 228 41 69
lisa.jonsson@ri.se

Read more about Lisa