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Service innovation and design processes

Knowledge about how service logic and methods for co-creation and design can be utilised in R&D work is increasingly important for both the public and private sectors in being able to develop new services and functionality.

We use design methodology to analyse and visualise the users’ conditions, behaviour and motivations, and to develop customised solutions in close collaboration with our customers and partners. It is often necessary to implement processes across industries and sectors, in the borderlands between innovation, research and business development. Unique structures are thereby created for innovation, adapted to every requirement and challenge facing the individual enterprise and at a system level, whereby we also create new conditions for policy making based on relevant data.

RISE Service Lab is one example of an innovation environment in which we conduct research and development into innovative services.